The definition of frontline-affected downtime, quite simply, is that downtime that prevents us from serving a customer on any of our channels
— Dawie Olivier · Agile/Dawie Ruined My Life, San Francisco 2017 · at 15:56
1 talk defines this term.
The definition of frontline-affected downtime, quite simply, is that downtime that prevents us from serving a customer on any of our channels
— Dawie Olivier · Agile/Dawie Ruined My Life, San Francisco 2017 · at 15:56
Filed under Reliability & Incidents