Lead Time

3 of our books define this term — and their definitions are worth reading side by side.

A measure of the elapsed time it takes to work on a request from when it was first requested to when it was delivered to the customer.

Making Work Visible, Second Edition, Dominica Degrandis

The comprehensive duration required for a work item to traverse the value stream from start to finish. This metric encapsulates all stages, including production, pauses, and corrections, summarized simply as “hypothesis-to-happiness,” signifying the journey from initiation to customer satisfaction.

Flow Engineering, Steve Pereira and Andrew Davis (as “Lead Time (or Flow Time)”)

See also Deployment Lead Time · value stream · Work Item · DORA metrics · Flow Efficiency · average daily rate (ADR)

Filed under Metrics & Economics · Flow & Lean

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