Applied Industrial DevOps 2.0
A Hero's Journey
Suzette Johnson (Northrop Grumman), Harry Koehnemann (Scaled Agile), Jeffrey Shupack (Project & Team), Dr. Steven J. Spear, Hasan Yasar (CMU), Robin Yeman (Leidos), Eileen Wrubel (Software Engineering Institute) & Mik Kersten (Lymyt)
In this 2020 DevOps Enterprise Forum paper, we expand on the previous two papers introducing Industrial DevOps and Applied Industrial DevOps.
We now consider the criticality of designing technical architecture, team organization, and intentional culture architecture with dynamic learning and feedback loops when deploying Industrial DevOps at scale. We will use the story of a fictitious leader, Nole, in a company called Alset to provide application context.
What's inside
- Debunks Myth — This paper debunks the myth that DevOps-style rapid iteration and improved flow only apply to software systems, not software + hardware systems.
- Expert Authors — This paper is written by experienced practitioners who have worked developing modern cyber-physical systems.
- Clear Guidance — Provides eight recommendations (principles) to bring DevOps principles and practices into complex cyber-physical systems.
- All Levels — Change Agents can come from anywhere on the org chart. This paper directly provides guidance on how to lead change no matter your role or title.
- Publication Date
- 2020
- Pages
- 19
- Topics
- DevOps Metrics & Measurements · Leadership · Software Delivery & Architecture
- Formats
- epub · pdf
- License
- Creative Commons BY-NC-SA
About the authors
8 authors
Suzette JohnsonNorthrop Grumman · as of 2026▼▲
Dr. Suzette Johnson is an award-winning author who has spent most of her career in the aerospace defense industry working for Northrop Grumman Corporation. Suzette was the enterprise Lean/Agile transformation lead. In this role, she launched the Northrop Grumman Agile Community of Practice and the Lean/Agile Center of Excellence. She has supported over a hundred enterprise, government, and DoD transitions to and the maturation of Lean-Agile principles and engineering development practices. She has also trained and coached over four thousand individuals on Lean/Agile principles and practices and delivered more than one hundred presentations on Lean/Agile at conferences both nationally and abroad. Her current role is as Northrop Grumman Fellow and Technical Fellow Emeritus, where she continues to actively drive the adoption of Lean/Agile principles with leadership at the portfolio levels and within cyber-physical solutions, specifically within the space sector. As a mentor, coach, and leader, she launched the Women in Computing, Johns Hopkins University Chapter; the Women in Leadership Development program; the Northrop Grumman Lean-Agile Center of Excellence; and the NDIA ADAPT (Agile Delivery for Agencies, Programs, and Teams) working group. She received a Doctorate of Management at the University of Maryland with a dissertation focused on investigating the impact of leadership styles on software project outcomes in traditional and Agile engineering environments. She am also a Certified Agile Enterprise Coach and Scaled Agile Program Consultant/SPCT
Harry KoehnemannSAFe Fellow and Senior Consultant, Scaled Agile▼▲
Harry Koehnemann, Scaled Agile Inc., is a methodologist and SAFe Fellow. He helps organizations build and deliver large, complex systems faster, more predictably, and with high quality using SAFe. He has spent the past two decades working with large system builders in aerospace, defense, automotive, and other industries to apply Lean/Agile principles to their engineering practices, including systems engineering practices, quality management, and compliance.
Jeffrey ShupackProject & Team · as of 2024▼▲
Jeffrey Shupack, president, Project & Team, is an advisor, speaker, and author who helps organizations improve efficiency in delivering complex products. Specializing in change management, AI, digital innovation, and fostering learning cultures, Shupack guides leaders to enhance operational flow, speed to market, and customer satisfaction. As a distinguished SAFe Fellow, he leverages proven methodologies from Lean/Agile, DevOps, design thinking, and organizational development to drive digital transformation. With decades of experience in bridging theory and practice, Shupack has delivered measurable, impactful outcomes across industries such as aerospace, automotive, defense, energy, finance, government, technology, manufacturing, medical, and oil and gas. He collaborates with Fortune 100 companies and government agencies. Shupack is also a published author in leading industry journals and a sought-after speaker at international conferences. Find his work at jeffreyshupack.com.
Dr. Steven J. SpearDBA MS MS, Author, "The High-Velocity Edge", Senior Lecturer, MIT, Principal, HVE LLC▼▲
Dr. Steven J. Spear (DBA MS MS) is principal for HVE LLC, the award-winning author of The High-Velocity Edge, and patent holder for the See to Solve Real Time Alert System. A Senior Lecturer at MIT’s Sloan School and a Senior Fellow at the Institute, Dr. Spear’s work focuses on accelerating learning dynamics within organizations so that they know better and faster what to do and how to do it. This has been informed and tested in practice in multiple industries including heavy industry, high tech design, biopharm R&D, healthcare delivery and other social services, US Army rapid equipping, and US Navy readiness.
Hasan YasarTechnical Director, Software Engineering Institute, CMU▼▲
Hasan Yasar is the Technical Director of the Continuous Deployment of Capability group at the Software Engineering Institute, CMU. Hasan leads an engineering group to enable, accelerate, and assure Transformation at the speed of relevance by leveraging, DevSecOps, Agile, Lean AI/ML, and other emerging technologies to create a Smart and secure Software Platform/Pipeline. Hasan has more than 25 years of experience as a senior security engineer, software engineer, software architect, and manager in all phases of secure software development and information modeling processes. He is also a Teaching Professor at CMU’s Heinz College and Software and Societal Systems College where he currently teaches “Software and Security” and “DevOps for Engineering Secure Development and Deployment”. Hasan also serves various IEEE/ISO, The Open Group, and NIST standard developments. He recently co-authored IEEE 2675 DevOps standard, while working on IEEE 828 Configuration Management, IEEE 982.1 Software Reliability, ISO Wkg 29 Agile, and DevOps standard development.
Robin YemanLeidos · as of 2026▼▲
Robin Yeman has spent twenty-six years working at Lockheed Martin as a senior technical fellow building large systems including everything from submarines to satellites. Robin lead the Agile community of practice supporting a workforce of 120,000 people. Her initial experience with Lean practices began in the late 90’s. In 2002 shen had the opportunity to lead her first Agile program with multiple scrum teams. After she had a couple months of experience, she was hooked and never turned back. She both led and supported Agile Transformations for intelligence, federal, department of defense organizations over the next two decades and each one was more exciting and challenging than the last. In 2012 she had the opportunity to extend our Agile practices into DevOps which added extensive automation and tightened our feedback loops providing even larger results. Currently she is consulting for a range of Fortune 500 companies in highly regulated environments enabling them to achieve the same results we experienced at Lockheed Martin. She engages in everything from automotive, pharmaceuticals, and energy reimagining legacy to modern solutions using all of the tools in my toolbox including Agile, DevOps, Lean, Digital Engineering, Systems Theory, Design Thinking and more. Her goal is to make a positive impact for those around her. Robin is a continuous learner. Her education includes a Bachelor's Degree from Syracuse Univision in Computer Information Systems, a Master's degree from Rensselaer Polytechnic Institute in Software Engineering, and she is currently pursuing a PhD in Systems Engineering at Colorado State University, where she is working on my contribution to demonstrate empirical data of the benefits of implementing Agile and DevOps for safety critical cyber-physical systems.
Eileen WrubelTechnical Director, Transforming Software Acquisition Policy & Practice at Software Engineering Institute▼▲
Mik KerstenFounder, Lymyt▼▲
Dr. Mik Kersten is an independent technology strategist and researcher best known as the creator of the Flow Framework and author of the bestselling book Project to Product and the new book Output to Outcome. Mik founded Tasktop and led the company as CEO until its acquisition by Planview in 2022. Mik started his career as a Research Scientist at Xerox PARC as part of the team that created the first aspect-oriented programming language. He then completed his PhD in Computer Science at the University of British Columbia, where he pioneered the integration of software development and collaboration tools. That work became the foundation for Tasktop and helped shape the emerging field of Value Stream Management. Before shifting his focus to flow, outcomes, and organizational modularity, Mik wrote more than one million lines of open-source code that are still in use today. His work now focuses on helping leaders transition from output- driven management to outcome-driven operating models, enabling organizations to harness the power of AI in a human-centric way. For more information, please visit the book‘s website at https://outputtooutcome.org/ .
More by these authors
Browse the library →
Overcoming Barriers to Industrial DevOps
Dr. Suzette Johnson, Robin Yeman, Dr. Harry Koehnemann, Jeffrey Shupack, Hasan Yasar, Ben Grinnell, Deborah Brey, Steve Farley, and Josh Corman
Free · Creative Commons
- Ebook

Building Industrial DevOps Stickiness
Suzette Johnson, Robin Yeman, Harry Koehnemann, Jeffrey Shupack, Matt Aizcorbe, Adrian Cockcroft, Michael McKay, and Hasan Yasar
Free · Creative Commons
- Ebook

AI-Enabled Digital Twins
Tracy Bannon, Bill Bensing, Debbie Brey, Suzette Johnson, Rosalind Radcliffe, Hasan Yasar, Robin Yeman
Free · Creative Commons
- Ebook

Industrial DevOps
Suzette Johnson, Diane LaFortune, Dean Leffingwell, Harry Koehnemann, Stephen Magill, Steve Mayner, Avigail Ofer, Anders Wallgren, and Robin Yeman
Free · Creative Commons

AI Agents in Action
Suzette Johnson, Robin Yeman
Free · Creative Commons
- Ebook

Leading the Human-AI Revolution
Suzette Johnson, Robin Yeman, Steve Wilson, Kim Harrison, Christine Hudson
Free · Creative Commons
- Ebook

Driving Innovation
Jeffrey Shupack, Harry Koehnemann, Adam Furtado, Bryan Woodruff, Tamara Skye
Free · Creative Commons
- Ebook

Accelerating Value Delivery in Highly Complex Domains
Jennifer Fawcett, Kelli Houston, Suzette Johnson, Brian Moore, Robin Yeman
Free · Creative Commons
- Ebook

How to Thrive (or Fail) in Building a Learning Culture
Jeffrey Shupack, Harry Koehnemann, Jeffrey Fredrick, Steve Mayner, Thomas Limoncelli
Free · Creative Commons
- Ebook

AI and Industrial DevOps Teams
Debbie Brey, Jennifer Fawcett, Dr. Suzette Johnson, and Robin Yeman
Free · Creative Commons
- Ebook