Author

Tim Ottersburg

Vice President of Technology · NRC Health · verified 2026-09-04

Tim Ottersburg is Vice President of Technology at NRC Health, where he leads teams responsible for building and operating data and technology platforms that help healthcare organizations improve the patient experience. He has more than twenty years of experience leading engineering, product, and operations organizations, with a focus on improving delivery speed, quality, and organizational effectiveness. Tim specializes in simplifying complex delivery systems, clarifying ownership, reducing coordination costs, and helping teams deliver faster without adding unnecessary process. More recently, he has been leading efforts to integrate AI into engineering workflows and to redesign the broader delivery system so organizations can convert faster code generation into measurable business value.

From a paper they wrote for us, 2026