Kamran Kazempour (Apple Inc.), Chris Hill, Steve Pereira, Dean Leffingwell (Scaled Agile), Amy Willard (John Deere) & Gene Kim (IT Revolution)
Winning organizations can do extraordinary things, more than anyone could ever do alone. A winning organization fully unleashes people’s creativity and capabilities. These organizations generate more value in less time, at lower cost, and seemingly with less effort.
Contrast that to an organization at the opposite end of the performance spectrum, which somehow constrains or even extinguishes people's creativity and problem-solving capabilities. They generate less value over more time at a higher cost. And every activity, no matter how small, requires incredible heroic effort from many people.
What is remarkable is that the two organizations at the opposite ends of the performance spectrum can be the same organization. They are identical in every way except for how they are wired. This paper presents a startling case study of how a seemingly small effort, one which should result in a huge amount of business value, is nearly impossible to complete. It requires an epic amount of communication, coordination, escalation, prioritization, synchronization, and deconfliction across almost every functional silo in the organization. And despite the heroic efforts across multiple quarters of effort, the results are still not of the best quality and do not deliver the value promised.
What's inside
Clear Guidance — The Fall issue of The DevOps Enterprise Journal collects guidance papers from the annual DevOps Enterprise Forum, which addresses the most pressing challenges facing the industry today.
Expert Authors — The papers in this collection are written by teams of expert leaders, technologists, consultants, and more to provide proven solutions.
Business/Technology Alignment — The DevOps Enterprise Journal shares evolving technology and architectural practices for better, safer, happier technologists and enterprises.
All Levels — Change Agents can come from anywhere on the org chart. These papers directly address how to lead and implement change no matter your role or title.
Publication Date
September 26, 2023
Pages
23
Topics
Leadership · Software Delivery & Architecture
Formats
epub · pdf
License
Creative Commons BY-NC-SA
About the authors
6 authors
Kamran KazempourSoftware Delivery & Developer Experience; Wallet, Payments and Commerce, Apple Inc.▼▲
Kamran Kazempour manages the Software Delivery & Developer Experience team for the Wallet, Payments and Commerce group at Apple. For over a decade, Kamran has been a leader and advocate for DevOps best practices and Lean principles across his organization. A Canadian from British Columbia, Kamran lives in California with his wife and their two children.
Steve Pereira has spent over two decades improving the flow of work across organizations. He’s worked through tech support, IT management, build and release engineering, and as a founding CTO for enterprise SaaS. He serves as lead consultant for Visible Value Stream Consulting, as a board advisor to the Value Stream Management Consortium, Chair of the OASIS Value Stream Management Interoperability technical committee, and co-founder of the Flow Collective to bring flow-focused professionals together. Since 2017, he has been developing and facilitating Flow Engineering to make flow improvement in large organizations accessible, collaborative, and actionable.
Amy WillardGlobal IT Director - Enterprise Core Platforms & Operations, John Deere▼▲
Amy Willard is an IT Director leading John Deere’s Agile Operating Model transformation. Amy has over twenty years of experience working in technology across multiple product segments and technology stacks. Her passion is helping John Deere transform how we work through focusing on Agility, Developer Experience, Technology Modernization, Quality, Technology Business Management, Product Management, and User Experience.
Gene KimFounder, Author, Researcher, IT Revolution▼▲
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc., an enterprise security software company, where he served for 13 years. His books have sold over 1 million copies—he is the WSJ bestselling author of The Unicorn Project and The Phoenix Project Graphic Novels , and co-author of The Phoenix Project , The DevOps Handbook , Vibe Coding , and the Shingo Publication Award-winning books Accelerate and Wiring the Winning Organization . Since 2014, he has been the organizer of DevOps Enterprise Summit (now Enterprise Technology Leadership Summit and Enterprise AI Summit), studying the technology transformations of large, complex organizations.
