measures speed; the clock starts when work begins and ends when the customer can consume the value.
— Making Work Visible, Second Edition, Dominica Degrandis
Flow Time
2 of our books and 1 talk define this term — and their definitions are worth reading side by side.
the time it takes for flow items to go from “work start” to “work complete,” including both active and wait times
— Four Frameworks for Portfolio Management, in the text, Chris Hill, Ken Kennedy, Mik Kersten, John Willis, Yvette Hatton, Dwayne Holmes, Peter Moore, Nithya Ruff & Jabe Bloom
flow time is just the process time plus the wait time. It's the total duration of work, the elapsed time that it takes to move through the system.
— Dominica DeGrandis · The Shape of Uncertainty, San Francisco 2015 · at 4:28
See also Flow · Wait Time · connectivity index · Flow Efficiency · Flow Load · Flow Metrics
Filed under Flow & Lean