measures speed; the clock starts when work begins and ends when the customer can consume the value.
— Making Work Visible, Second Edition, Dominica Degrandis
Flow Time
2 of our books and 1 talk define this term — and their definitions are worth reading side by side.
the time it takes for flow items to go from “work start” to “work complete,” including both active and wait times
— Four Frameworks for Portfolio Management, in the text
flow time is just the process time plus the wait time. It's the total duration of work, the elapsed time that it takes to move through the system.
— Dominica DeGrandis · The Shape of Uncertainty, San Francisco 2015 · at 4:28
See also Flow · Wait Time · connectivity index · Flow Efficiency · Flow Load · Flow Metrics
Filed under Flow & Lean