mental models

1 of our books and 1 talk define this term — and their definitions are worth reading side by side.

the models that humans use to understand the world and make decisions, often leveraging heuristics, as too much information is available for full evaluation.

— DevOps for the Modern Enterprise, Mirco Hering

See also Lean · recalibration problem · Dunning-Kruger Effect

Filed under Leadership & Culture

← All glossary terms