Jez Humble (Anthropic), Nicole Forsgren (Microsoft Research) & Gene Kim (IT Revolution)
In Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations, Dr. Nicole Forsgren, Gene Kim, and Jez Humble describe how to measure software delivery performance and the capabilities that impact it. This supplemental chapter briefly describes how to help your organization begin adopting the ideas from Accelerate and the common obstacles to growing a culture of continuous improvement.
Every organization is constantly undergoing change. The questions are: What is the direction of that change, and what are the system-level outcomes? Is our organization better able to discover and serve its customers, and thus achieve its purpose? Does the organization’s business model and management of its people provide for long-term sustainability? When it seems as if things are not going to plan, it’s common for leaders to roll out a transformation program. However, such programs often fail to achieve their goals, sucking up large quantities of resources and organizational capacity.
In this chapter, we’ll discuss common failure modes of such transformation programs and how to execute a successful one.
Pages
12
Formats
epub · pdf
License
Creative Commons BY-NC-SA
About the authors
3 authors
Jez HumbleMember of Technical Staff, Anthropic▼▲
Jez Humble is an award-winning author and researcher on software who has spent his career tinkering with code, infrastructure, and product development in organizations of varying sizes across three continents, most recently working for the US government at 18F. He teaches at UC Berkeley, and is CTO of DevOps Research and Assessment LLC.
Nicole Forsgren, PhD, is Partner at Microsoft Research. She is author of the Shingo Publication Award-winning book Accelerate, and is best known as lead investigator on the largest DevOps studies to date. She has been a successful entrepreneur (with an exit to Google), professor, performance engineer, and sysadmin. Her work has been published in several peer-reviewed journals.
Gene KimFounder, Author, Researcher, IT Revolution▼▲
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc., an enterprise security software company, where he served for 13 years. His books have sold over 1 million copies—he is the WSJ bestselling author of The Unicorn Project and The Phoenix Project Graphic Novels , and co-author of The Phoenix Project , The DevOps Handbook , Vibe Coding , and the Shingo Publication Award-winning books Accelerate and Wiring the Winning Organization . Since 2014, he has been the organizer of DevOps Enterprise Summit (now Enterprise Technology Leadership Summit and Enterprise AI Summit), studying the technology transformations of large, complex organizations.
