Measuring Software Quality

In today’s digital economy, where software is central to the business, the overall quality of that software is more important than ever before.

Together with a solid market need and business plan, top quality software leads to customer satisfaction, revenue, and profitability, and the best designs can even allow an organization to more easily enter new markets.

But even with the most solid business plan, poor quality software can be one of the fastest roads to failure.

In this 2020 Forum paper, we suggest that there are a set of measurable leading indicators to achieve desirable outcomes in software quality. We provide a framework to help create high-quality code and point our common measures that are misleading.

What's inside

• Metrics and Measurements — This paper provides clear metrics and measurements for evaluating and ensuring quality software delivery.
• Expert Authors — This paper is written by experienced leaders across industries who have led large transformations in enterprises across industries.
• Framework for Improvement — This paper provides a six-element framework to help organizations easily apply and adapt metrics for their own unique needs.
• All Levels — Change Agents can come from anywhere on the org chart. This paper directly provides guidance on how to lead change no matter your role or title.