A Framework for Incident Response
Changing the Narrative around Incidents from Blame to Learning
In this paper, we will help you improve your overall organizational response to incidents with the following framework: Prepare, Respond, Review. We’ll help you point the northstar toward the ideal state and change the narrative about incidents from one of blame to one of learning over the long term. We’ll provide real-world, right-sized patterns and examples that can be used for incremental improvement to change behavior with a view to a long-term investment. We’ll also give pragmatic and tactile practices and patterns, with examples from some of the top practitioners and companies, to address a complicated topic that is hard to cover well.
What's inside
- Improve Your Response — This paper illustrates a framework for modern organizations to quickly, effectively, and responsibly respond to incidents.
- Expert Authors — This paper is written by experienced practitioners and leaders who have led their own incident response teams within large enterprise organizations
- Practical Guidance — The papers Prepare, Respond, Review framework offers clear and effective guidance that readers can implement in their own organizations.
- All Levels — This paper is written for leaders and technology practitioners in all industries, regardless of their level in the organizational hierarchy.
- Publication Date
- 2020
- Pages
- 80
- Topics
- Audit & Security · Software Delivery & Architecture
- Formats
- epub · pdf
- License
- Creative Commons BY-NC-SA
