Accelerating Shared Services
Or How to Make Shared Services Suck Less
Greater success can be found when organizations treat shared services as core to the business—a set of capabilities that enable and optimize the company’s ability to innovate while maintaining stability for existing customers. This paper presents a deeper understanding of this problem and takes this conversation to a new level, presenting an improved framework for understanding and guiding, helping scale companies through this problem. Each of the authors of this paper has experienced shared services done well and done poorly, and the purpose of this paper is to outline some of the patterns we have found that lead to successful shared services implementations in our organizations.
What's inside
- Clear Guidance — This paper provides a deeper understanding and guidance for helping companies scale shared services for success.
- Expert Authors — This paper is written by experienced leaders across industries who have led large transformations in enterprises across industries.
- Patterns and Antipatterns — This paper helps readers understand and apply the lessons to their organizations through the use of clear patterns and antipatterns.
- All Levels — Change Agents can come from anywhere on the org chart. This paper directly provides guidance on how to lead change no matter your role or title.
- Publication Date
- 2021
- Pages
- 41
- Topics
- Software Delivery & Architecture · Workplace Culture
- Formats
- epub · pdf
- License
- Creative Commons BY-NC-SA









